Everyone we dealt with at Palmetto is great. The ladies in the office are so nice. The tech who came out was thorough, polite and funny. The service was affordable and quick. When I originally called to get someone out to do an estimate the tech was going to be in the area the next day so they worked us in. Palmetto was recommended to us by a friend and we are so glad they were. If we ever need HVAC service again we will absolutely be calling them with no hesitation!